FAQ
GENERAL
Established in 2010, PRESTIGE has faithfully served its clients, through good times and more importantly, through hard times. It’s what we do.
At Prestige, we offer a full suite of marketing and creative services designed to drive results for your brand. We focus on delivering measurable outcomes at good value, tailoring each service to fit your unique goals and constraints.
At our agency, we prioritize transparency and open communication throughout the project. If we foresee that additional resources may be required or the scope needs adjusting, we’ll notify you immediately. We’ll provide a detailed breakdown of the costs and reasons for the increase, and work together to explore options—whether that’s adjusting the project scope, reallocating resources, or expanding the budget to meet the objectives. Our goal is to ensure that there are no surprises, and that we remain aligned with your expectations and desired outcomes.
Yes. We work with clients at the outset of each engagement to detail a shared project workback brief that provides direction, goals, relevant activation specs, technical formatting requirements, asset lists, etc. to ensure that we deliver amazing results. We’re proactive about communicating upcoming milestones & deadlines, enabling clients to make changes during the project without disrupting overall progress. In an unlikely event where additional charges appear unavoidable due to mid-stream changes, we’ll notify clients with a go or no-go option.
CREATIVE SERVICES
Up to a 4' x 8' size single piece, any larger to contact (we technically can do larger but will depend on design and/or it won't be a single piece and will be multiple pieces put together).
Preferred PDF, can take TIFF, but may need the working file depending on job > .ai/.psd
For logos/text, vector format, photos okay to be bitmap.
For paper prints 300 dpi, for large print at 150 dpi. For file help, can contact.
Yes, we can print white via UV printing.
We can provide templates, staging, mock-ups etc., depending on the job type where such templates are a common practice and/or if the client requests one for the particular project. We mainly provide them with projects like business cards, postcards, brochures, websites, etc.
For non-color coded requests, we cannot guarantee a perfect color match due to different print settings. We will however, exhaust efforts to find and deliver to client satisfaction.
This is a common refrain in the world of print. It’s because display monitors use RGB (red, green, blue) which cover a wider range of color, while printers use CMYK (cyan, magenta, yellow, black) and can produce most but not all RGB colors. To ensure your print comes out accurate to your monitor display, convert files from RGB to CMYK prior to printing.
Corporate video, photo or campaign is a strategic multimedia production created to convey its brand message, values, products, or services to a target audience, typically using a combination of visuals, storytelling, and marketing techniques. These initiatives aim to enhance brand recognition, engage stakeholders, and achieve specific business objectives.
